Privacy Notice

What we collect

The quote form collects a name, a phone number, a town, a service or problem description, and any message or photograph sent with it. Calls and WhatsApp messages collect whatever details the caller provides for a quote. No other personal details are collected through this site.

Why we collect it

Details are collected to provide a written quote, arrange a visit, and communicate about the job. A phone number is needed to reply to a quote request. A town and property description are needed to quote accurately. Nothing is collected for advertising, and details are not sold or shared for marketing.

How long details are kept

Quote details are kept for as long as needed to provide the quote and complete any resulting job, and to handle follow-up questions about that job. No fixed retention period is stated here, because none has been confirmed. A confirmed retention period will be added when it is supplied.

Who to contact about your details

To ask about details held, request correction, or ask for deletion, contact the business by call, WhatsApp or the quote form, stating the request plainly. Requests are handled by the business directly, as data controller. No third-party data processor is named here, because none has been confirmed.

Cookies and site data

This site uses no advertising cookies and no analytics cookies. It sets no tracking cookies for visitors. Any strictly necessary technical data needed to serve the page is not used to identify individual visitors. If that position changes, this notice will be updated before any new cookie is used.

Frequently asked questions